Privacy Policy

Effective Date: 1 April 2025
Last Updated: 1 April 2025

1. Introduction

Welcome to AstroVastu Limited (“Company”, “we”, “us”, or “our”). We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit or use our website www.chetanbsalunke.uk (the “Website”), purchase our products, or use our services.

We process personal data in accordance with:

  • UK General Data Protection Regulation (UK GDPR)

  • Data Protection Act 2018

By using our Website or services, you agree to the terms of this Privacy Policy.

2. Who We Are

Data Controller: AstroVastu Limited
📍 United Kingdom
📧 Email: hello@chetanbsalunke.com

AstroVastu Limited operates:

  • Numerology & Vastu consultancy services

  • Physical spiritual products under Manushaa Gems

3. Information We Collect

We collect only the information necessary to operate our business effectively.

a) Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

b) Consultation Information (Services Only)

  • Date of birth

  • Time of birth

  • Place of birth
    (Collected only for numerology / Vastu services and treated as confidential)

c) Order & Payment Information

  • Products purchased

  • Order history

  • Transaction references

⚠️ We do NOT store card or bank details.
Payments are securely processed by third-party payment providers.

d) Technical & Usage Data

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on site

4. How We Use Your Information

We use your data to:

  • Provide and manage consultations and services

  • Process and fulfil product orders

  • Manage shipping and delivery

  • Communicate about bookings, orders, and support requests

  • Send marketing emails (only with your consent)

  • Improve website functionality and user experience

  • Comply with legal and regulatory obligations

5. Legal Basis for Processing (UK GDPR)

We process your personal data based on one or more of the following legal grounds:

  • Contractual necessity – to deliver services or products you purchase

  • Consent – for marketing communications

  • Legal obligation – accounting, tax, or regulatory requirements

  • Legitimate interest – improving services, fraud prevention, customer support

6. Sharing Your Information

We do not sell or rent your personal data.

We may share your information only with trusted third parties, including:

a) Payment Providers

  • Stripe

  • PayPal

  • Banking partners

(They process payments securely under their own privacy policies.)

b) Shipping & Fulfilment Partners

  • Royal Mail

  • Domestic and international courier services

(Only shipping-necessary information is shared.)

c) Technology & Analytics Tools

  • Google Analytics

  • Meta (Facebook / Instagram) Pixel

  • WooCommerce

  • Email marketing platforms

d) Legal & Regulatory Authorities

Where required by law or to protect our legal rights.

7. International Data Transfers

Some third-party services may process data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place, such as:

  • UK adequacy regulations

  • Standard contractual clauses

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance

  • Analyse traffic and usage

  • Support marketing campaigns

You can manage or disable cookies via:

  • Browser settings

  • Cookie consent banner on our Website

Disabling cookies may affect site functionality.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

  • Secure servers

  • SSL encryption

  • Restricted access to sensitive data

However, no online system is 100% secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal data only for as long as necessary:

  • Service and order records: as required by law

  • Marketing data: until consent is withdrawn

  • Consultation data: stored securely and confidentially

You may request deletion where legally permissible.

11. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

📧 To exercise your rights, contact: hello@chetanbsalunke.com

12. Marketing Communications

You will only receive marketing emails if you:

  • Opt in on our website

  • Subscribe voluntarily

You can unsubscribe at any time using the link in our emails.

13. Children’s Privacy

Our Website and services are not intended for individuals under 18 years of age.
We do not knowingly collect data from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

  • Updates will be posted on this page

  • Continued use of the Website constitutes acceptance of changes

15. Contact Us

For questions or concerns regarding this Privacy Policy, contact:

AstroVastu Limited
📧 Email: hello@chetanbsalunke.com
📞 Phone: +44 07981 836612
🌐 Website: www.chetanbsalunke.uk