Terms & Conditions

About these terms

These terms apply to all numerology consultations, written readings and annual memberships purchased through chetanbsalunke.uk. Services are provided by ASTROVASTU LIMITED, London (“we”, “us”), delivered personally by Chetan B Salunke. By booking, you agree to these terms.

Our services

We offer personalised numerology services including written reports, Zoom consultations and premium packages, as described on each service page. Every reading is prepared individually from the birth details you provide.

Booking and payment

Bookings are paid in advance through our secure Shopify checkout (operated with our sister store, Manushaa Gems). Prices are shown in pounds sterling. After purchase you will receive an intake form; your booking is confirmed once we receive your completed form.

Your information

Readings depend on the accuracy of the details you supply (full birth name, daily-use name, date of birth). We cannot accept responsibility for inaccuracies in a reading caused by incorrect details.

Delivery

Written reports are delivered by email within the timeframe stated on the service page (typically 3–5 working days for reports, and 48–72 hours after a live session for post-session reports). Zoom links are arranged within 2–5 working days of booking, depending on the service.

Rescheduling

You may reschedule a live session free of charge with at least 48 hours’ notice. With less than 48 hours’ notice, or if you do not attend, we offer one goodwill reschedule; further missed appointments may be forfeited.

Important disclaimer

Numerology is spiritual and personal guidance. It is not a substitute for professional medical, psychological, legal or financial advice, and we make no guarantee of any specific outcome. Any decisions you take following a reading remain entirely your own responsibility. Name correction guidance is energetic guidance only — we do not advise on legal name changes.

Annual memberships

These additional terms apply to the Annual Numerology Guidance membership (£699 per year) and the Priority Numerology Mentorship membership (£999 per year), provided by ASTROVASTU LIMITED and delivered personally by Chetan B Salunke. Where they differ from the general terms above, these membership terms apply to memberships.

Eligibility. Memberships are intended for clients who have already completed a full numerology consultation with us. Membership guidance is based on that existing consultation. If you have not completed a consultation, we may ask you to book one first or, at your choice, refund your membership payment in full.

Term and start date. Each membership is a single payment for a fixed term of 12 months. The membership begins on the activation date we confirm in your welcome email, after you have completed the membership form. Membership does not renew automatically. Near the end of the term we may invite you to renew; no payment is taken without a new purchase by you.

What is included. Annual Numerology Guidance (£699): six scheduled 30-minute private Zoom calls during the year (maximum one included call in any calendar month); up to two brief WhatsApp questions per calendar month; a response target of two working days; priority appointment booking; additional 30-minute calls at £49. Priority Numerology Mentorship (£999): one scheduled 30-minute private Zoom call per calendar month; up to three brief WhatsApp questions per calendar month; a response target of one working day (Monday to Friday); highest-priority appointment booking; one additional 45-minute annual direction-planning session; additional 30-minute calls at £39. A brief question concerns one clear topic and can normally be answered within approximately ten minutes; questions needing fresh calculations, a detailed chart review, several connected issues or an extended discussion may be moved to an included call or a separate consultation.

What is not included. Memberships do not include unlimited or on-demand calls; emergency, out-of-hours or 24-hour support; new comprehensive written reports; full name-correction calculations; new business-name analysis; full relationship compatibility readings; detailed readings for partners, children or other people; or any medical, psychological, legal, or regulated financial or investment advice. Additional people and new detailed analyses require a separate consultation at the published price.

Booking, rescheduling and allowances. Calls must be booked in advance through the booking link provided and are limited to their stated duration. At least 48 hours’ notice is required to reschedule a call; with less notice, or if you do not attend, the call counts as used, subject to one goodwill reschedule per membership year. Monthly WhatsApp allowances and the Priority Mentorship monthly call reset each calendar month and do not carry forward. The six Annual Guidance calls may be used at any point in the membership year, subject to the one-call-per-month limit. Unused benefits expire at the end of the term and have no cash value. Questions are answered during working hours, Monday to Friday, excluding UK bank holidays. Response times are targets, not guarantees, and the service does not provide immediate or emergency responses.

Personal to you. One membership covers one named individual. Benefits cannot be shared with, or transferred to, another person.

Additional charges. Additional calls and any separate consultations are charged at the prices shown on our website at the time of booking and are paid in advance.

Cancellation and refunds. As a consumer you have the right to cancel within 14 days of purchase. If you cancel within that period before your membership has been activated, you receive a full refund. If you ask us to activate your membership within the 14-day period and then cancel, you will be refunded the price paid less a reasonable amount for the benefits used up to the point of cancellation. After the 14-day period, the membership continues for the remainder of its term and the balance is non-refundable, except where we have failed to provide the service as described. Full details, including how to cancel, are in our Refund & Cancellation Policy. Your statutory rights are not affected.

Emergencies. Membership is not an emergency or crisis-support service. If you are experiencing an immediate medical or mental-health emergency, contact the appropriate emergency service or a qualified healthcare professional; do not wait for a membership response.

Ending a membership. We may end a membership, with a pro-rata refund of the unused term, if it is used abusively, for another person, or for purposes outside its scope. The disclaimer, liability and governing-law sections of these terms apply to memberships in full.

Intellectual property

Reports and materials we prepare for you are for your personal use and may not be resold or republished commercially.

Liability

Nothing in these terms limits liability that cannot be limited by law. Otherwise, our total liability in connection with a service is limited to the price you paid for it.

Governing law

These terms are governed by the laws of England and Wales.

Last updated: 11 September 2026